Virtual Sessions

Tuesday, September 22, 2026

Information Abstract Presenter(s)
10:00am to 10:45am

Keynote Session

College can be a powerful way to help students climb the socioeconomic ladder, but only if they get help in figuring out the institutional rules, structures, and opportunities — and how those connect to the wider world.  Scott Carlson, a writer for The... Read more

Scott Carlson
Hacking College
Author


Joshua Morrison
University of Indianapolis
Director of Academic Retention Programs
11:00am to 12:00pm

A Keynote Follow-up Session

Join our keynote speakers, Scott Carlson and Josh Morrison, for a Q&A session following their opening session.

Scott Carlson
Hacking College
Author


Joshua Morrison
University of Indianapolis
Director of Academic Retention Programs
11:00am to 12:00pm

The Advising Friends You Keep: Cultivating a Supportive and Resilient Profession

Professional friendships are essential to the retention and sustainability of academic advisors and student success practitioners.  They play a vital role in fostering strong networks to share experiences with increasing workloads, evolving student needs,... Read more

Gavin Farber
The College of New Jersey, School of Business


Alyssa Coats
East Texas A&M University
Assistant Director of Advising and Retention
11:00am to 12:00pm

Anticipating Student Needs: A Holistic, Coaching-Informed Approach to Supporting Online Learners

Today’s learners often begin with motivation but encounter predictable periods of overwhelm, doubt, and disconnection. Despite this, institutional support is often reactive and fragmented. This session introduces two complementary frameworks—the W-curve and... Read more

Tricia Filer, M.Ed
Penn State World Campus, Chaiken Center for Student Success
Student Success Specialist


Mandy Biddle, M.Ed
Penn State World Campus
Student Success Specialist
11:00am to 12:00pm

Power Skills for Advisors: Building Trust, Leading Through Change, and Supporting Student Success

In a time of rapid change across higher education, advisors need more than procedural knowledge and institutional expertise. They need power skills that enable them to build trust, foster belonging, navigate uncertainty, and support student success. Drawing... Read more

Reneldo Randall PhD
Old Dominion University
Director of Advising College of Sciences & Chair of The Pre-health Advisory Committee Academic Affairs | Advising Administration
1:00pm to 2:00pm

Flourishing Together: Academic Advising through a Collective Wellbeing Lens

What does it mean to flourish, and how do we help the students we serve do the same? Drawing on research from positive psychology and public health, this session explores flourishing as a multidimensional concept encompassing happiness, meaning, physical... Read more

Jennifer Cooper
University of Pittsburgh
Student Success Team
1:00pm to 2:00pm

From Siloed Advising to Coordinated Care: Building a 360-Degree Support Ecosystem

Academic advising cannot carry holistic student success work alone, but it can help organize the network students need. This session shares how one institution is using a student success platform, onboarding surveys, early alerts, role-based access,... Read more

Rolicia F. Martin, MPH
Morgan State University
Assistant Director for Advising Training and Technology, Office of Student Success and Retention / Center for Academic Success and Achievement


Blake E. Williams, MA
Morgan State University
Assistant Director, Center for Academic Success and Achievement (CASA)


Freddie L. Davis, MBA
Morgan State University
Assistant Director for Academic Advising, Office of Student Success and Retention


Ryan Z. Maltese, JD, PhD
Morgan State University
Associate Vice President for Student Success and Retention
1:00pm to 2:00pm

How to Provide Affirmations to the Neurodivergent Individual in a 21st Century College

According to the Neurodiversity Directory, approximately 15-20% of the global population is neurodivergent. Increasingly, students who identify as neurodivergent are choosing to attend college and higher education programs while still facing higher drop-out... Read more

Heather Stinson CAGS, MED
Landmark College
Academic Advisor


Suzanne Clark B.S.
Landmark College
Academic Advisor, Education and Psychology
1:00pm to 2:00pm

"The Math Ain't Mathing" - Developing data driven insights for every level of advising assessment

​​So, you’ve been asked for data about your students. What are you going to do? What information is important to tell the story you need to tell? As an advisor grows professionally, many offices ask them to improve and develop their use of data. Sometimes... Read more

​​​Shannon Peltier, MA/LPCC
​​The Ohio State University​
Assistant Director – Academic Advising​​ Undergraduate Education | Office of Academic Affairs


​​Dani Anthony, PhD
​The Ohio State University​
​Program Manager Advising Technology Undergraduate Education | Office of Academic Affairs
2:15pm to 3:15pm

Academic Advising: A Collaboration Between Faculty, Advising Staff, and Career Services

Academic advising is paramount to student success and retention, making it a central institutional priority. Despite the university guidance, advisor training, and numerous resources, program retention remains an ongoing challenge. For programs that depend... Read more

Gizelle Dean, PT, DPT
Penn State Shenango
Physical Therapist Assistant Program Coordinator, Associate Teaching Professor, Physical Therapist Assistant Program / College of Health and Human Development
2:15pm to 3:15pm

Longevity in Leadership: The Strength of Mentorship and Friendship

Mentoring is a critical mechanism for promoting advisor retention, career sustainability, and professional identity development within academic advising and student success. This presentation examines mentoring relationships across higher education, drawing... Read more

Gavin Farber
The College of New Jersey
School of Business


Jennifer VanDeWoestyne, Ed.D
University of South Florida, Sarasota-Manatee Campus
Associate Director, Academic Success Center
2:15pm to 3:15pm

Tipping Points in Academic Advising: How Small Interactions Create Big Change

Academic advisors often underestimate the long-term impact of seemingly small interactions with students. Drawing upon the concept of “tipping points,” this presentation explores how brief moments of connection, encouragement, intervention, and support can... Read more

Joshua Delgado, MAT
Purdue University
Academic Advisor and Limited-Term Lecturer, College of Education
2:15pm to 3:15pm

Using Motivational Interviewing to Get Change

Deciding to change can be easy, changing can be hard. Motivational Interviewing (MI) is an approach designed to initiate behavior change based on intrinsic motivation. Motivational Interviewing is defined as 'a client-centered, directive method for... Read more

Robert Pettay, PhD
Kansas State University
Kinesiology
3:30pm to 4:30pm

Academic Advising is Life Advising

The Relational and Conceptual components of the NACADA academic advising core competencies describe a powerful set of transferable skills that enable advisors to offer support in a variety of domains in their lives. In this presentation, we will review... Read more

Lydia Rall-Chrobak, MEd
The Ohio State University
Senior Academic Advisor & Transfer Credit Coordinator, College of Nursing, Office of Student Affairs and Success


Shannon Peltier, MA/LPCC
The Ohio State University
Assistant Director – Academic Advising, Undergraduate Education | Office of Academic Affairs
3:30pm to 4:30pm

Elevating the Voices of Student Parents

This presentation will explore student parent challenges and support needs. It will also serve to advocate for the collection of data to inform the creation or revision of support services for student parents.

Deborah Dworsky, M.Ed
Penn State World Campus
Academic Adviser, Chaiken Center for Student Success


Mandy Biddle, M.Ed
Penn State World Campus
Student Success Specialist, Chaiken Center for Student Success


Christine Clouse, M.Ed
Penn State World Campus
Transfer Credit Specialist, Enrollment Management Services
3:30pm to 4:30pm

Supporting Students in Academic Difficulty: Tools, Templates, and Strategies for a Sustainable, High-Touch Program

Many units find it difficult to develop a sustainable approach to help students improve their academic standing. Advisors in a college at a large, four-year institution created an effective, holistic, high-touch support program for undergraduates on... Read more

Melissa Cumbia, MAHS/MS
Virginia Tech
Academic Advisor, The College of Natural Resources and Environment Advising and Career Center


Dana McGuire, MAEd
Virginia Tech
Assistant Director of Academic Advising, CNRE Advising and Career Center


Julie Burger, MS
Virginia Tech
Academic Advisor, CNRE Advising and Career Center


Maggie Johnson, MAEd
Virginia Tech
Academic Advisor, CNRE Advising and Career Center
In Person Sessions

Thursday, September 24, 2026

Information Abstract Presenter(s)
7:30am to 9:45am

Conference Check-in | Coffee Provided | Breakfast on your own

8:30am to 9:30am

Keynote Session | From Reactive to Ready: Reimagining Academic Advising for the Future of Student Success

Deans Hall

Today's students are navigating increasingly complex academic, financial, social, and personal challenges, while institutions face growing pressure to improve outcomes with limited resources. As student needs evolve, academic advising is being asked to do... Read more

Kevin Clarke
EAB
Associate Director, Research Advisory Services
9:45am to 10:45am

Keynote Follow-up Session

Room 204

Join our keynote speaker, Kevin Clarke, for a Q&A session following his opening remarks.

Kevin Clarke
EAB
Associate Director, Research Advisory Services
9:45am to 10:45am

Humility in Academic Advising with H.A.T.T.: A Proposed Model for Student Professionalism Outcomes

Room 205

Current studies in higher education and private industry indicate there is a lack of shared definition on professionalism as an outcome among college age students and recent graduates (Moffitt & Bligh, 2024). Professional advising organizations suggest... Read more

Benjamin McMullen, MS
Penn State
PhD Student Higher Education, Academic Advisor for Science Majors and Prehealth Professions, Eberly College of Science
9:45am to 10:45am

Communicating That Connects: Building Meaningful Student Relationships in a Noisy World

Room 207

Communication is at the heart of academic advising—but in an era of email overload, competing priorities, and evolving student preferences, connecting meaningfully with students can be challenging. This session explores practical strategies for building... Read more

Camille Selden, M. Ed.
Penn State
Academic Adviser, College of the Liberal Arts


Kristie Kalvin, M.Ed.
Penn State
Academic Recovery Specialist, College of the Liberal Arts
9:45am to 10:45am

SMART Pathways: Integrating Mathematics Readiness, Advising, and Student Success Initiatives

Room 208

The transition into college mathematics presents significant academic and emotional challenges for many first-year students, particularly those entering STEM pathways. This presentation presents SMART (Summer Math Academy Readiness Training), a five-week... Read more

Marta DaSilva
Penn State Lehigh Valley
Director of Advising, Career and Student Success, Academic Affairs


Dr. Maryam Kiani
Penn State Lehigh Valley
Associate Teaching Professor, Mathematics, Academic Affairs
11:00am to 12:00pm

Coaching-Informed Advising: Empowering Students Through Reflective Conversations

Room 204

This session introduces Academic Success Coaching as a personalized, one-on-one support service that uses reflective conversations to promote student growth. Drawing on their experience as certified academic life coaches, the presenters explore how academic... Read more

Chelsey Walls, M.Ed.
Penn State
Assistant Director, Penn State Chaiken Center for Student Success, Undergraduate Education


Tanja St. Pierre, M.A.
Penn State
Director, Division of Undergraduate Studies


Kelly M. Griffith, Ph.D.
Penn State
Director, Penn State Chaiken Center for Student Success
11:00am to 12:00pm

International Student Advising and the Future of Higher Education: The Pressing Need for A New Paradigm

Room 205

The phrase “international student advising” often implies anything from student visa compliance checks and nonimmigrant status advising to foreign accents and unfamiliar cuisines. The myriad challenges inherent in the status “international student” warrant... Read more

John Oyewale
Old Dominion University
Senior Advisor, Batten College of Arts and Letters Advising Center
11:00am to 12:00pm

Navigate360 Demonstration

Room 207

Discover how Navigate360 empowers advisors to work more efficiently while strengthening connections across a coordinated network of care. In this live demonstration, attendees will explore essential advising tools, including the advisor homepage and student... Read more

Andrina Musser
EAB
Senior Strategic Leader


Janet Schulenberg, Ph.D.
Penn State
Senior Director, Division of Undergraduate Studies
11:00am to 12:00pm

Not Waiting to Be Asked: Advisor-Initiated Support for First-Semester Engineering Students

Room 208

This study examined the experiences of first-semester engineering students participating in academic advisor-initiated, discipline-focused early interventions. The study supports the use of academic advisors in introducing curricular-based activities and... Read more

Stephanie R. Fahey, PhD
Old Dominion University
Director of Advising, Batten College of Engineering & Technology
12:00pm to 1:30pm

Lunch

Deans Hall

1:45pm to 2:45pm

Engaging the Shadow Self in Academic Advising: Reframing Empathy as a Tool for Bias Awareness

Room 204

The unique and constant communications academic advisors have with students in higher education can be difficult to navigate and require special attention to the intention behind our words and actions. Research in higher education shows that interactions... Read more

Benjamin McMullen, MS
Penn State
PhD Student Higher Education, Academic Advisor for Prehealth Professions, Eberly College of Science


Tabitha McKean M. Ed.
Penn State
Premajor Engineering Advisor
1:45pm to 2:45pm

“Is a safe major an ethical major?”: Vulnerability and Open and Closed Advising

Room 205

Is it ethical for an advisor to encourage a premajor student to explore beyond safe majors? In this paper, I use both care ethics and Bergsonian ethics to frame “open advising” and “closed advising” as two distinct manners of responding to vulnerability in... Read more

Rawb Leon-Carlyle
Penn State
Division of Undergraduate Studies
1:45pm to 2:45pm

From Compliance to Connection: Accessible Outreach in Academic Advising

Room 207

On April 26, 2027, the U.S. Department of Justice will begin to enforce web accessibility standards for large public entities, with smaller entities following one year later. As public colleges and universities prepare for the DOJ enforcement deadline,... Read more

Emily Fogel Conway
Penn State
Academic Program Specialist, Division of Undergraduate Studies
1:45pm to 2:45pm

Supporting the Whole Student: Advising Within a Campus Network of Care

Room 208

Today's students often bring challenges to advising appointments that extend beyond academics, including financial hardship, housing concerns, mental health challenges, and other barriers that can impact student success. As a result, advisors are... Read more

Leanne Lenz
Penn State
Director, Student Care and Advocacy
3:00pm to 4:00pm

What Do You Do When Everything Goes Sideways as an Academic Advisor? When an Advisor Needs an Advisor

Room 204

Academic advisors are often called upon to serve as teachers, problem-solvers, counselors, cheerleaders, and sources of stability for students navigating increasingly complex personal and academic challenges. These responsibilities, when layered with... Read more

Jane Abourezk, M.ED
Penn State
Academic Advisor, College of Education, Advising and Certification Center


Kasey Packer M.ED
Penn State
Academic Advisor, College of Education, Advising and Certification Center
3:00pm to 4:00pm

When Language Learning Is a Barrier: What Academic Advisers Need to Know About the Modern Language Aptitude Test

Room 205

Academic advisers regularly meet students who struggle with foreign language requirements despite strong effort and success in other courses. This session introduces the Modern Language Aptitude Test (MLAT), a language aptitude measure first published in... Read more

Celeste Newcomb
Penn State
Smeal College of Business, Undergraduate Education
3:00pm to 4:00pm

The “H.E.A.T.” is on! How Advisors and Mentors can Wield Hope, Empathy, Affirmation, and Trust/Tenacity to Impact Student Success and Belonging

Room 207

Going to college is a transformational experience for underserved students that can lead to achieving success. However, their college experience can be marred by hardships that hinder their own definition of success, including a lower sense of belonging and... Read more

Milton G. Newberry, III, Ph.D.
Penn State
Office of Access and Equity, College of Agricultural Sciences


Amber May, M.Ed, NCC
Penn State
Director of Access and Community Engagement Strategies, Office of Access and Equity, College of Agricultural Sciences
3:00pm to 4:00pm

Planning With Students, Not For Them: Shared Ownership Through Digital Whiteboards

Room 208

Academic advising is increasingly understood as a collaborative, relationship‑based practice that supports students’ intellectual, personal, and educational development (NACADA, 2026). Yet many advising interactions—particularly those focused on degree... Read more

Amanda Tuscan
Penn State
Senior Academic Adviser, Smeal Undergraduate Education