Author Archive

Comparing Undergraduate Satisfaction with Faculty and Professional Advisers: A Multi-Method Approach

Abstract

Given that “the quality of academic advising is the single most powerful predictor of satisfaction with the campus environment,” it is disturbing to note that college students rank advising so unfavorably (Carey, 2008, p.12). Using a mixed-method approach (survey data followed by focus group interviews), this article addresses an important paradox: While student satisfaction with faculty advising is very polarized, tending to rate this kind of interaction very favorably or very poorly, students’ experience …

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Higher Education: A Conspiracy? How Students View Their Chances At A Four-Year Institution

Abstract

Many students in four-year-degree institutions do not graduate within the stipulated time period. In this paper, we address a growing student explanation for this phenomenon: A “conspiracy” by university administrators to deliberately delay graduation by implementing poor academic advising in order to profiteer from student haplessness. It draws upon findings from a larger study exploring undergraduates’ usage and perceptions of as well as satisfaction with academic advising. The study was conducted in 2011 at …

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